In this 2 minute video, policy makers discuss how user centred design helps them become more connected to the people who are affected by the services they create. They also talk about what the term 'digital' means to them, and how it can sometimes be confusing for people outside digital professionals - something I have heard... Continue Reading →
The last few years have seen the worlds of policy and digital collide, and in this post Paul Maltby delves into what those two worlds can learn from each other. This was published in the run up to the inaugural One Team Government unconference. One Team Government is a movement which has been created to:... Continue Reading →
A couple of months ago Paul Maltby asked the Twitter community to make suggestions for a policy/digital/design/data reading list. The response was pretty amazing. Here is the result.
Across Europe and the world, a growing number of governments and public sector organisations have been turning to design as a new approach to help them solve complex challenges and improve the way they work. But who are the main players? In a post from January, Nesta shares an interactive map to show us.